Is Hiring A Licensed And Bonded Contractor Important? The short answer is yes. The long answer is still yes, and the explanation is this -
a licensed and bonded contractor is one who is working within the laws of California to be a responsible business. By being "bonded" should something go wrong - you are protected; or if someone get hurts on your property, licensed and bonded contractors will have ample insurance to cover it. Back to Top
Are All The Certifications You List On Your Site Really Important? Absolutely. Custom Restoration prides itself on being an industry leader for the State of California. The biggest way our peers, local and state government and industry recognizes our achievements is thru these certifications. To see a list of our qualifications please click on the "About Us" button. Back to Top
Does Custom Restoration Inc. Have Workers Compensation And Liability Insurance? Yes - as should any contractor you work with. Without workers compensation and liability insurance you, your home and your livelihood can be at risk. If any of the workers gets hurt, and the contractor doesn't have proper coverage - you the homeowner are liable. Back to Top
Should I Hire A Contractor Who Is Experienced In Not Just One, But All Remediation Services? (Fire, Mold, Water, Smoke) Yes, all too often more than one type of destruction has occurred. Fire damage almost always includes smoke and water damage. Water damage almost always means mold is close behind, and smoke damage usually includes mold, water and fire. In other words, it is really rare that one type of damage occurs without at least one other. When you choose your contractor make sure they are experts in all areas of restoration and remediation. Back to Top
How Can I Get Letters Of Recommendation And References From A Prospective Contractor? A good contractor will provide letters of recommendation on their website (see our home page on the right for a list from Custom Restoration). Also, additional, lengthier letters should be available on request. Back to Top
How Can I Find Out If My Company Is Financially Stable? When you are looking for a contractor ask to see the following:
A Bank Reference Letter,
A Supplier Reference Letter,
Current Liability Insurance Certificate and
Current Proof of Workers Compensation Insurance Back to Top
